Mon8:30am - 6:00pm
Tue7:30am - 6:00pm
Wed8:30am - 6:00pm
Thu8:30am - 6:00pm
Fri8:30am - 6:00pm
SatClosed
SunClosed

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Welcome to Lintonville Medical Group

Online Appointments & Prescriptions – This functionality has now been re- activated, you should now be able to access this by clicking here. If you have any problems getting access to this please contact us.

Patient Survey - Our annual Patient Survey will commence on Monday 15th September, We would appreciate it if you would complete a survey.  This ensures we gather important feedback which in turn allows us to improve our services. You can complete this online by clicking here or you can pick a questionnaire up at Reception.Thank you for your co-operation.

We are a large and friendly General Practice located in the centre of Ashington, Northumberland, close to the bus station and taxi rank as well as providing a patient car park.  New patients are always welcome, if you would like to join us please check our Practice Boundary click here and complete the NHS Registration Form (click here) and questionnaire (click here).

Please note that all telephone calls are recorded for training purposes.

About Lintonville Medical Group
LMG was formed in 1968 when a number of Family Doctors in Ashington came together to provide medical services to the community. The original principles of providing patient care of the highest quality through team work as well as being a Teaching Practice, remain to this day.   We are keen to support the NHS and provide training for all whilst ensuring we keep up to date with medical developments.  The original house is now only used for administration purposes as a ground floor purpose-built extension provides disabled access to all our medical services, including NHS Community Staff such as District Nurse, Midwife, Health Visitors, Dietitian and Podiatry not to mention a hundred hour Pharmacy.

Help Us to Support You:

Choose the right NHS Service  NHS Choices and NHS 111 provide information to help you. You can ring NHS 111 for emergency medical advice.

NHS Choices New Mobile App – There is now a new NHS Choices app for your iphone/android smartphone which allows you to access information such as the Symptoms Checker while you are on the go, meaning you do not have to access to a computer to use this service, please click here for more information.

Please click here for Choose well leaflet to choose the right service for you.

Self Care Minor illness such as hangovers, upset stomachs, headaches, sore throats and coughs can all be treated at home with a well stocked medicine cabinet and plenty of rest.

Pharmacists are trained medical professionals who can provide free expert medical advice on the best treatment for a wide range of illnesses and minor ailments.  If on low income Pharmacy First allows patients who received free prescriptions to visit a Pharmacist and obtain treatment without needing to visit a GP.  Many Pharmacies have early and late opening hours.  If you take prescription medication for a long term health condition, don’t forget to make sure you have enough medication to last especially if on holiday or over a Bank Holiday. Click here for a more information.

Out of Hours GP Services
If you need to see a Doctor when the Practice is closed please contact NHS 111.

A&E or 999 is only for Health Emergencies
Please only use the 999 service for serious health emergencies such as: a major accident, broken bones, breathing problems, severe chest pains, unconsciousness, suspected stroke and severe blood loss.

Patient.co.uk   is a web site which provides more health information including leaflets on lifestyle, illnessess as well as other health related information.

                  NHS 111 Logo

Introduction

Lintonville Medical Group is a Non-Limited Partnership contracted to the National Health Service via the North of Tyne, Northumberland Care Trust.  Changes in the NHS mean that if you wish to be a patient you will be registered with Lintonville Medical Group and not a specific General Practitioner.   All GP’s have access to your electronic medical record to ensure continuity of care.   The NHS is promoting a Summary Care Record to help you in the event of an emergency situation.

How to become a Patient (Permanent Resident)

If you live within the Practice Boundary and wish to be a patient you will need to provide your medical card along with some form of photographic identification (ID).  If you have lost or do not have a medical card you will need to complete the NHS Registration Form GSM1.  To ensure you are provided with appropriate medical support we would also ask that you complete our new patient questionnaire.   You can download a copy of the registration form here and a new patient questionnaire.  The forms of ID we currently accept are:

  • Driving/Provisional License
  • Passport
  • Birth Certificate

How to Register a Baby

If you are a patient and would like to register your baby please bring their Birth Certificate as soon as possible after leaving hospital to allow a medical card to be provided.

Summary Care Record

Lintonville Medical Group is participating in the NHS Summary Care Record, for further information please go click here and here.

If you want to opt out the Summary Care Record please click here and send the completed form to ourselves.

Visiting Patients (Temporary Residents)

If you are a UK or an EU Resident visiting the area you can register as a temporary resident and receive medical care.  You will need to provide appropriate documentation to support your request to access NHS services such as your Medical Card, Passport E111.  Click here for further information.

Non UK or EU Residents are not entitled to free NHS Services at Lintonville Medical Group. Click here for further information. You can access free of charge NHS Choices or NHS Direct for advice.

Our priority is to registered patients and temporary resident from with the EU. If an appointment is available this will be offered to non-EU temporary residents, however a charge will be made.

What We Expect of You (Patient Charter)

  1. Do what you can to look after your own health and follow advice on a healthy lifestyle.
  2. Use the appropriate services (Click here for more information)
  3. Care for yourself when appropriate (e.g. you can treat yourself at home for common ailments such as coughs, colds and sore throats).
  4. Listen carefully to advice on your treatment and medication.  Tell the health professional about any treatments you are already taking.
  5. Keep your appointment or let the Practice know as soon as possible if you cannot make it.
  6. There is no automatic right to a home visit.  A decision will be made by the practice as to whether a home visit is necessary.
  7. If you are prescribed repeat medication please give two working days notice when ordering.
  8. Please let the surgery know of any changes that affect your personal details should you move house, change your name or telephone number – in particular ex-directory numbers – in case we need to contact you urgently.
  9. Wasted appointments preclude other patients from seeing a GP.  Please contact the surgery as soon as possible when you wish to cancel an appointment.
  10. When visiting the practice you must treat all staff, fellow patients, carers and other visitors politely and with respect.  We will not accept violence, racial, sexual or verbal harassment.
  11. Promptly return any equipment that is no longer needed.
  12. The Practice facilities (car park, toilets etc.) are for the benefit of all.  Please use them appropriately.
NHS Zero Tolerance

The practice operates under the NHS Zero Tolerance Policy with regard to violence, abuse or aggression. Any visitor to the surgery who is violent, abusive or threatening towards any member of staff, patient or other visitors will be asked to leave the premises or the police may be called. If the person is a patient of the practice this could result in removal from the practice list. The police will be called in the event of a refusal to leave.

Lintonville Medical Group provides many NHS services, including the following:

Antenatal Clinic

Midwife run clinics are on a  Tuesday (PM only) and all day Thursday by appointment only.

New pregnancy? You have to attend an Early Pregnancy session, which is every Monday 9.15am at Ashington Children’s Centre. After you have been to an Early Pregnancy session they will make you a Booking Appointment with a midwife again at Ashington Children’s Centre, every Tuesday & Wednesday.

Ashington Children Centre
Alexandra Road
Ashington
Northumberland
NE63 9EF
01670 819988

Asthma

Asthma clinics are held by the Practice Nurses who will go through inhaler techniques, medication changes and lifestyle advice.

Carers

Carers Direct provide a free, confidential information and advice service for carers. They can be contacted on 0808 802 0202
Lines are open 8am to 9pm Monday to Friday, 11am to 4pm at weekends.

Calls are free from UK landlines and mobiles or you can request a free call back. You can also request a call back in one of over 170 different languages.

Carers Northumberland is a charity dedicated to improving the lives of carers by responding to the needs of carers, informing carers of their rights and entitlements, supporting carers to access help for the person they care for, reducing the social isolation that so many carers feel and empowering carers to have a voice.

Registering with Carers Northumberland is FREE. Call 0844 800 7354 for further information. The information line is open Monday – Friday from 10:00am until 2.00pm although you will usually be able to speak to a member of staff within typical working hourse (9am – 5pm) and also every 1st and 3rd Tuesday of the month from 5.30pm until 7.30pm.

Cervical Smears

Cervical smears are carried out by our Practice Nurses. All women aged 25-64 are invited for cervical screening, by having regular smears any changes that may occur in the cervix may be picked up early before they become cancerous.

Chaperones

When visiting the Practice for an appointment, it may be necessary that an intimate examination needs to take place. If you would prefer a chaperone to be available in the consulting room for this examination, please advise the practice when making the appointment and one will be provided. If during the consultation you may wish the presence of a chaperone, please mention this. However, it may mean that another appointment has to be made to accommodate this request.

Children Immunisation

Child Imms are carried out by our Practice Nurses, this includes vaccinations to help protect your children against diseases. They should have the following immunisations:

Diphtheria, tetanus, pertussis (whooping cough), polio, Hib and Men C at:
8 weeks
12 weeks
16 weeks

HiB and MenC 13 months – 15 months

Booster and MMR2 between 3 &  4 years or before starting school.

Chronic Disease Management

The chronic disease management clinics are held by various clinicians at the practice. It is usually with one of our Health Care Assistants however it may require you to come back for a review with results of tests.

Community Nursing

The District Nursing Service provides skilled nursing care and advice in a variety of health care settings, GP surgeries, residential homes and patients own homes for those who are housebound.
The District Nurses offer expert and specialist care in the following areas:

  • Nursing care for the acutely ill
  • Palliative care (end of life)
  • Care and advice for chronic diseases for housebound clients
  • Leg ulcer and wound care
  • Advice and support in managing continence issues
  • Advice about health living
  • Assessment and referral for pressure relief equipment and other aids
  • Referral to other services

Diabetic Clinic

The clinic is run by the practice nurse however, patients have an initial check with one of our Health Care Assistants who will then book you in with a Practice Nurse who will go through your results and provide any medication changes and lifestyle advice.

Patients also have an annual eye check from local optometrist and foot checks from a community podiatrist. They may see the dietician for dietary advice.

Dieticians

A Dietician is attached to the PHCT to provide advice and guidance on all aspects of nutrition and healthy eating. Specific advice is available for diabetics. Appointments with the Dietician are available via the GPs.

Ear Care Clinic

Our ear care clinic is held on Wednesday’s afternoon and is run by our District Nursing Team. They can provide advice regarding ear care and if need be can provide ear suction.

Health Visiting Service

Health visitor teams include nursery nurses and staff nurses. Health visitor teams provide a wide-ranging service to children and their families. They can also refer you to other services to support you with more specialist problems.

Health visitors work with parents and carers to ensure that children have the best start in life and are able to achieve their full potential. They work jointly with other groups, including schools, children’s services and children’s charities, to safeguard and promote the welfare of children, so they are protected from significant harm.

They can be located at:

Ashington Children’s Centre
Alexandra Road
Ashington
Northumberland
NE63 9EF
Phone number: 01670 841133

Minor Surgery

We provide minor surgery at Lintonville, which includes

  • Certain joint injections
  • Minor skin lesion removal
  • Ear suction

You would need to discuss this with one of our GP’s before we can book you into a minor surgery clinic.

Podiatry

The Podiatry service provides diagnosis and treatment for patients who are experiencing problems with their legs and feet or are experiencing painful foot conditions. The Podiatry service helps to make sure that patients can still get around and stay independent.

Services range from support in self care through to specialist work in areas such as nail surgery, specialist rheumatology clinics and specialist footwear clinics.

Postnatal Clinic

The postnatal clinic is run by Dr D Wall, who will provide advice on contraceptions, smears (if due) and any problems you may be experiencing following the birth of your child.

Sexual Health (Family Planning)

Northumberland Sexual Health provides advice and contraceptives as well as GUM services (Sexual infections services). For general advice or to book an appointment please call 01670 543131.  Sexual Health is provided by the Northumberland Care Trust, they are primarily based at:

Carlton Street Clinic
27-29 Carlton Street
Blyth
Northumberland
NE24 2DT

However they have the following drop in sessions (No appointment needed) and they also hold clinics  (appointment only).

Travel Advice & Immunisation

Our Practice Nurses can provide travel advice and if you require we can provide immunisations against foreign diseases. However not all travel vaccinations are free, please click here for more information.

Lintonville Medical Group are regulated by the Care Quality Commission. To find the latest information please click here.

CQC

 

To find out more information about the Care Quality Commission please visit their website by clicking here.