General Patient Information

Patient Feedback

Lintonville Medical Group is committed to giving the best possible service and welcomes feedback from patients and visitors.

All feedback is taken seriously and used to improve services for patients. The care of patients raising concerns will not be affected in any way and will continue to be our highest priority.

Please let us have your comments both positive and negative by completing our comments & suggestions form.

Your comments will help us to maintain our high standard of service.

Problems or Complaints

Lintonville Medical Group is keen to provide all patients with high quality care and it is always of concern when patients express dissatisfaction with our services.

To view our Complaints Procedure in full click here.

If you are unhappy with any aspect of your care at Lintonville Medical Group please advise any member of staff who will endeavour to assist you. Alternatively you can email the practice at NORCCG.Lintonville@remove-this.nhs.net or download the form below and hand into reception.

Valens Complaints Form

The practice attempts to resolve all concerns efficiently and amicably; however, if you remain unhappy there are several organisations who you can contact.

Northumberland Clinical Commissioning Group

Northumberland CCG has the responsibility of commissioning healthcare for the population of Northumberland. Further information can be found on their website at www.northumberlandccg.nhs.uk.

GP Average Earnings

All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.

The average pay for GPs working at Lintonville Medical Group in the last financial year was £55,300 before tax and NI. This was for 7 permanent GP’s and 3 locum GP’s.