Your Surgery

'Your Surgery' contains everything you need to know about the surgery itself, including; opening times, how to make an appointment, home visits, what to do in a medical emergency or when we are closed, how to register with us and lots more:

In this section

Opening & Consultation Times
Surgery opening hours, extended opening hours and appointment times with the Doctor or Nurse.
Appointments
Everything you need to know about booking appointments, telephone advice and consultations plus home visits.
Urgent Problems & Out of Hours
What to do if your have an urgent problem or a Medical Emergency and how to contact your Doctor in and out of hours. Remember, You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency.
Registering with Us
How to register as a permanent or temporary patient at the practice. Also includes our practice catchment area.
Health Services
Information on the Health and Medical Services available at this practice.
Healthcare Team
Doctors, Nurses and Healthcare Professionals working at this General Practice.
General Information
This section includes a wide variety of information about the practice, including; our complaints procedure, your medical records, practice policies, Clinical Commissioning Group and lots more.
Practice News
Current News and Events both nationally, locally and at the Practice.
Patient Participation Group
We have a Patient Participation Group where patients can discuss matters concerning the surgery.
Frequently Asked Questions
Answers to questions Doctors, Nurses and Reception Staff frequently get asked.
Valens Extended Access
Valens Extended Access Hub is a new service operating from Monday 2 October 2017 outside of your GP practice’s opening hours. It is run by Valens Medical Partnership’s multidisciplinary team of health professionals and offers a limited number of same-day appointments with GPs and Advanced Nurse Practitioners (ANPs). Pre-bookable practice nurse appointments are also available every weekday evening and on Saturday mornings. Any registered NHS patient from Valens practices (Brockwell, Lintonville, Wellway) can access the new service by simply phoning their own GP surgery. Our GPs, ANPs and nursing team have full access to your medical records to provide the best possible care. Whether it’s a routine appointment, check-up or annual review you will receive the same care as at your usual practice.
Contact & How to Find Us
Surgery Contact Details including Address and Telephone Numbers. Plus how to find us and maps to the surgeries.
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